Privacy Policy

1. Information We Collect

a) Information You Provide Directly

We may collect information you voluntarily provide when you create an account, contact support, or interact with features of the Service. This may include your name, email address, and any content you choose to store within the application.

b) Information Collected Automatically

When you use the Service, we may automatically collect certain technical information, including:

• Device information — device model, operating system version, unique device identifiers, and mobile network information.
• Usage data — features accessed, screens viewed, actions taken, and session duration.
• Crash and diagnostic data — error logs and performance data to help us diagnose and fix issues.
• IP address and general location — used for security, fraud prevention, and aggregate analytics. We do not collect precise GPS location unless you explicitly grant permission.

c) Information We Do Not Collect

We do not collect payment card data (processed by Apple via in-app purchase), precise location data without your explicit consent, or any biometric data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service;
• Personalize your experience and remember your preferences;
• Send you service-related notices, updates, and support responses;
• Monitor and analyze usage patterns to improve app performance and features;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities;
• Comply with applicable laws, regulations, and legal processes; and
• Enforce our Terms of Service and protect the rights of LimaWorks and our users.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers — Third-party vendors who perform services on our behalf (e.g., analytics, cloud hosting, crash reporting) under strict confidentiality obligations and only for the purpose of performing those services.
• Legal Requirements — If required to do so by law or in response to valid legal process (e.g., a court order or subpoena).
• Protection of Rights — When we believe disclosure is necessary to protect the safety, rights, or property of LimaWorks, our users, or the public.
• Business Transfers — In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent in-app notice before your data becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal information within 90 days, unless we are legally required to retain it longer (e.g., for tax or compliance purposes). Aggregated, de-identified data may be retained indefinitely.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete personal information;
• Request deletion of your personal information;
• Object to or restrict certain processing of your data;
• Withdraw consent where processing is based on consent; and
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at support@limaworksai.com. We will respond to your request within 45 days.

6. California Residents — CCPA / CPRA Disclosures

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

Right to Know

You have the right to request that we disclose what personal information we have collected about you, the categories of sources from which it was collected, the business purposes for collection, and the categories of third parties with whom we share it.

Right to Delete

You have the right to request deletion of the personal information we have collected about you, subject to certain exceptions permitted by law.

Right to Correct

You have the right to request that we correct inaccurate personal information we maintain about you.

Right to Opt-Out of Sale or Sharing

We do not sell or share your personal information with third parties for cross-context behavioral advertising as defined under the CCPA/CPRA.

Right to Limit Use of Sensitive Personal Information

We do not use or disclose sensitive personal information for any purpose other than those permitted by the CPRA.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality because you exercised your privacy rights.

How to Submit a CCPA Request

To submit a verifiable consumer request, contact us at support@limaworksai.com with the subject line “CCPA Request.” We will acknowledge your request within 10 business days and respond within 45 calendar days.

7. Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us at support@limaworksai.com.

8. Security

We implement commercially reasonable technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Services

The Service may contain links to or integrations with third-party websites, products, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party service you interact with. Apple's App Store, in-app purchase processing, and any Apple frameworks used by this application are subject to Apple's own Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Effective date” at the top of this page and, where required by law, notify you via email or prominent in-app notice at least 30 days before the change takes effect. Your continued use of the Service after the effective date constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: